ManpowerGroup Experis Report 2026: CIOs Face Growing Pressure to Deliver AI ROI as Business-IT Divide Widens

New Delhi, Jul 27: One year ago, cybersecurity kept CIOs up at night. Today, businessIT alignment has overtaken cybersecurity as the top CIO priority for the first time, as technology leaders face rising pressure to prove the business value of AI investments. According to the CIO 2026 Outlook report released today by Experis, a global leader in technology services and part of the ManpowerGroup family of brands, CIOs are under greater pressure than ever to translate technology potential into measurable business results, even as their peers struggle to grasp what that requires.
 
The report draws on responses from 1,930 technology leaders across 12 countries, expanding significantly from the 1,400 respondents across nine countries surveyed in 2025. The broader sample reflects growing global urgency around the CIO function as AI moves from proof of concept to proof of value.
 
Key Findings:
  • BusinessIT alignment surges to the top CIO priority: Nearly half (48%) of IT leaders say aligning IT strategy with business objectives is the most important thing a CIO can do, up sharply from 34% in 2025 –  overtaking cybersecurity for the first time.
  • Keeping pace with change is now the #1 business barrier: 44% of tech leaders cite the pace of technological innovation as their top challenge, up from 34% in 2025. The pressure is most acute in Israel (63%), Sweden (57%), and Switzerland (56%).
  • AI is generating returns, but scrutiny is rising: 54% of tech leaders say AI investments are already producing positive ROI. Still, 31% believe their organizations are overinvesting in AI, and just 17% classify delivering AI solutions as a top CIO responsibility.
  • CIOs remain misunderstood: 61% of tech leaders say their senior leader peers do not fully understand the CIO role and its responsibilities, up from 49% in 2025.
  • Training and risk strategies are slipping: Just 72% of IT leaders say their risk strategy aligns with their cybersecurity readiness, down from 77% in 2025. Only 72% conduct regular cybersecurity training; a slight decline from 74% last year.
  • Digital sovereignty concerns grow despite offshore expansion: 81% of IT leaders name digital sovereignty a high priority, yet 67% plan to increase their dependence on offshore or nearshore IT delivery in 2026.
  • Cybersecurity skills remain most in demand: 46% of tech leaders identify cybersecurity as the most important skill their IT teams need, followed by AI and machine learning (37%) and cloud computing (31%).
  • Talent acquisition and retention persist as a top challenge: CIOs continue to struggle to find workers with rapidly evolving tech skills, with traditional hiring approaches falling short of the pace of change.
“Our CIO Outlook 2026 report shows that the role of the CIO is evolving rapidly as AI becomes central to business transformation. With 48% of technology leaders identifying driving business outcomes as the CIO‘s top priority surpassing cybersecurity for the first time and 54% of organizations already seeing positive returns from AI investments, it is clear that organizations are moving beyond AI adoption to focus on delivering measurable business value. At the same time, the fact that 61% of technology leaders believe the CIO‘s role is still not fully understood across the C-suite highlights the need for closer collaboration between business and technology leaders. As organizations move forward, success will depend on investing in future-ready talent, strong governance, and technology strategies that support long-term business growth,” said Mr. Sanju Ballurkar, President, Experis India, ManpowerGroup. 
Six in ten tech leaders are actively implementing AI-based technologies into current systems. One-third (34%) report that automation and AI-powered solutions are delivering the best ROI in production, while 41% still see cloud computing and scalable digital infrastructure as the top ROI drivers. Cybersecurity and digital sovereignty top the list of priorities earmarked for budget increases in 2026 even as the share of IT leaders whose risk strategy aligns with their cybersecurity readiness has declined, from 77% in 2025 to 72% today.

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